Kontakt

Get in Touch

Questions about your order, a product, or just want to say something? We're here.

We're a small independent brand — no call center, no bots. Just a real person who'll get back to you as soon as possible, usually within 24–48 hours.

Order Questions

Anything about your order, shipping, sizing, or products: shop@stray-hero.com

Order Issues, Returns & Claims

Damaged item, printing fault, or anything wrong with your order? Send us a photo and your order number: support@stray-hero.com

Production & Shipping Info

All products are made on demand by our production partners. Production takes 2–5 business days, shipping within Germany another 5–9 days. More details on our Shipping page.

Everything Else

Brand inquiries, collaborations, feedback — all welcome at shop@stray-hero.com. We read everything.

Built from Solitude. But not unreachable.